Our Services

If you have any queries about the services listed below, please don’t hesitate to contact us.

Consultations:

All consultations are by appointment only, during the times listed above.  When arranging an appointment, please tell the receptionist if you prefer to see a particular vet.

Booking appointments and surgery:

Telephone: 020 7223 7003

Surgery Opening Hours:

Monday to Friday: 9.00am – 7.00pm

Saturday: 9.00am – 12.00pm

Sunday: Closed

Emergencies:

For out of hours emergencies, please ring Elizabeth Street Vets; they are available to offer advice and to care for our patients when we are closed. 020 7730 9102

Home Visits:

Although we don’t offer home visits as a standard service, under special circumstances we are willing to go the extra mile for our clients and their pets wellbeing. They are usually done around the middle of the day after morning consultations. We don’t provide house visits during morning or evening consults as we are always fully occupied with our patients during these times. There are times when a house visit is not the best solution for your pet, for example when we need to use equipment based at the clinic. We will always advise you if a house visit is not appropriate, and why.

Health Checks:

Health and wellness checks are a key part of the animal care we provide our four-legged friends. At Westside Vets we believe that health and wellness starts with good nutrition, and we advise owners how to keep their animals healthy by looking after their diet. We also put great emphasis on preventative health care such as regular de-worming, and flea control through the year. We try to spot and treat early any problem which could cause issues if left unattended.

We include health and well-being checks at each of our consultations, and this comes with each annual vaccination too. A large array of vital signs give us precious clues to the nature of a complaint, or just as part of the pre-vaccination check. Only healthy animals will be vaccinated, which means that the health check is of paramount importance even if your pet isn’t booked in due to a specific issue. Routinely this is the general examination performed by our vets when seeing your pet for a consultation or vaccination:

  •  Check eyes, ears, nose, teeth, tongue and gums, glands at the throat, along the neck and around the shoulders;
  •  Check glands on the abdomen and on the hind legs, feel for any suspicious lumps on the body;
  •  Listen to airways, chest, lungs, heart and gut sounds. Feel the belly for any abnormality including mammary tumours and spots;
  • Check coat and skin, weight, flea and worm control and body temperature;
  • Ask about any behavioural changes in eating, drinking, urinating and defecating, exercise or house training;
  • Give advice on neutering and spaying, and offer recommendations on dental health and diet;
  • Check microchip and vaccination status, give puppy training tips, and address any other concerns or questions you may have.

Surgery:

Operations take place Monday to Thursday, with admission appointments between 9am – 9.30am. Surgery takes place during the morning and early afternoon, and most patients are able to go home on the same day. In senior patients and those with an existing medical issue, we strongly recommend pre-operative blood testing to help minimise risks associated with anaesthesia and surgery. All surgical patients are given appropriate drugs to control pain, and to make anaesthesia as safe as possible we monitor our patients very closely during both anaesthesia and recovery, using sophisticated electronic monitoring equipment.

Repeat Prescriptions:

Please give us at least 24 hours notice for repeat prescriptions, for both drugs and food. In accordance with RCVS regulations, all pets receiving prescription medicines need to be regularly re-examined, at a minimum of every six months, by a veterinary surgeon. If you are unsure of when the next re-examination should be, you can discuss this with the vet during your next consult, or simply call our reception team who will be happy to advise you.

Fees:

Fees are payable at the time of consultation, or at the time of collection following surgery. We are happy to accept most credit and debit cards, with the exception of American Express. An estimate of fees can always be provided prior to any admission for surgery or diagnostic tests. Please ask reception if you would like an estimate prior to your pet’s procedure.